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  • HOME
  • WHAT IS THE PACK?
  • What's with the name?
  • About Your Host

MEET YOUR HOST, PAIGE.

Paige Hartsfield, Host & Founder of The P Word Show.
LET'S DO SOMETHING UNCOMMON

HERE'S WHAT I'M THINKING.

Change isn't coming, it is here now, and uncertainty is our new way of life. This is a PROBLEM because we are addicted to making life PREDICTABLE.


PREDICTABILITY kills innovation and flirts with mediocrity. We need other outlets for creative and critical thinking.


I invite you to discover a new way to PLAY. 


JOIN ME!

A LITTLE ABOUT ME.

Paige Hartsfield filming COVID-19 safety campaign, Follow the Glitter.
MULTI-DISCIPLINARIAN | Innovator . Entrepreneur . Futurist .

PAIGE HARTSFIELD



PERSONAL.

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SOCIAL CHANGE VANGUARD & ACTIVIST

I started my involvement in social change movements at college, and I have spoken & volunteered for dozens of worthwhile organizations and causes.  I'm committed to gender equity, race & non-violence, LGBTQ rights and access to healthcare. 

Paige Hartsfield Facebook header for The P Word Show, asks people to Think.

SPEAKER, HOST & THOUGHT LEADER

I have been 'philosophizing' & communicating about topics my entire life, just ask my Mom.  I have also written extensively on professional topics, but never about myself. As the Host of The P Word Show, I will do this more, which is something new and, also, energizing for me.



PROFESSIONAL.

AboutFace, Paige Hartsfield's Customer Experience Research Company, since 1996.

BUSINESS ARCHITECT, FOUNDER, INNOVATOR

My work as an Innovator is my greatest passion.  Whether improving the performance of my clients' businesses for the past 25 years, as the CEO of AboutFace, or nurturing start-ups into clever ventures, I am driven to solve the most mind-numbing problems we have in our human experience.

Check Out AboutFace
Customer ForensiX, Paige Hartsfield's signature, business strategy game from AboutFace

COMPETITIVE DIFFERENTIATION EXPERT

Early in the CX field, I created Advanced Customer Experience Strategy (ACES), which helps senior leaders create a full strategic plan for their companies.


Most recently, I noticed that it would take about 5 years and 3 - 5 million dollars to become a customer-driven company, so I came up with Customer ForensiX.  As a game and a strategy, CFX applies the science of forensics to engage teams in the collection, examination and analysis of evidence to solve customer problems.  Now companies have the same transformation in half the time & budget.  

LEARN MORE ABOUT CFX
A few clients from AboutFace.

RESEARCH LEADER

During my career, I have worked on every type of research project under the sun.  If you have a question, I know how to unearth the answer.

In the beginning, secret shopping or mystery shopping was my focus, and it is the form of research I get the most questions about - if it interests you, as a shopper or as a client, head over and learn more.  

Learn More about Secret Shopping
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PERFORMANCE IMPROVEMENT SPECIALIST

Behavior change was my first competency.   With a degree in Training & Development and experience designing experiential learning, I began my career creating programs that took adult education to a new level, generating ROI by linking training to behavioral improvement by measuring & reinforcing to 'habitualize' the best practices taught in training.  


I have to give credit to those who came before me.  Truth is, Pavlov & Maslow taught me almost everything I know.

Paige Hartsfield is celebrating the new world future.

FUTURIST

I am working on my Future's Thinking certificate from Stanford University (through Coursera); certification should be complete by 2021.  


This is exciting, as I will combine my experience with a new skill set to solve bigger problems & foster more dramatic change.


And the story continues . . .

 

WHEN YOU THINK YOU'VE MADE IT, START SOMETHING BIGGER

Our Purpose

THE PACK exists for us to work together to solve human PROBLEMS, expand our minds & start caring for each other again.  

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